A reference in BPO and digital in Africa

ESN Foundation in Malagasy brings you its expertise in digital technology to support you in your projects

Quality, Reliability, Satisfaction, Performance and Humanity:

These are the values ​​that guided our steps during these five remarkable years, and will continue to guide them towards achieving our vision for the years to come. “Be a reference in BPO and digital in Africa”

We are very pleased to announce that fundamental changes have been made to our agency, a new identity, a new identity

  • More complete organization and team to serve you better. New quality policy with strict and efficient processes, team
  • commercial to listen to you more easily and, above all, the best quality-price ratios that made our brand our solution
  • Concrete to your requirements while respecting your requirements

Working with MIAV SERVICE means choosing to focus more on your core business.

Customer Relationship Management (Call Center)

  • Sending / receiving calls: booking an appointment – customer service – technical service, logistical follow-up – phone follow-up
  • Public opinion poll
  • Project detection
  • Qualification of records

Business Process Outsourcing (BPO)

  • Improve web content writing
  • SEO optimization (rewriting of content geared towards SEO, content optimization and natural references);
  • Translation ;
  • audio transcription
  • data processing mileage entry – database entry – online data enrichment – online information updating;

web engineering

  • Web development (creation of enterprise websites, showcases or catalogs, e-commerce service, web and mobile applications) Marketing

website

  • SEO references (Natural references)
  • Promote the campaign on social networks and Adword
  • Community Animation and Mass Mail

our forces

  • Listen to our customers and improve their satisfaction”
  • Provide maximum customer service • the best yews
  • Flexible service
  • Exemplary high quality, innovative yet accessible service.

Our strength:

  • Customer centric organization and continuous improvement
  • A more complete and experienced team to serve you better.
  • Quality supervision, customer focus and responsiveness.
  • Adherence to deadlines and specifications

Our services:

  • Customer Relationship Officer
  • BtoB Remote – CRM
  • Manage your relationships with clients remotely.
  • French Speaking CRM
  • Remote commercial search: make an appointment
  • Virtual Assistance in RCMP
  • Remote consultant for high quality service
  • B2C Outgoing Isolation Calls – Power – Heat Pump – Cleaning
  • Delegate your commercial management to SÉV ‘Your Time – Your Freelance Assistant
  • Marketing and Customer Service Management
  • CRM for French and English speaking customers
  • Remote work service for entrepreneurs
  • Customer Relationship Manager
  • Small Business CRM Manager
  • Sales development officer
  • CRM for any business
  • Support your customer service remotely
  • CRM
  • CRM . Customer Relationship Management
  • TéléPro Services – expert in customer relations
  • Telemarketing management for salespeople’s diaries
  • Telemarketing Telephone Reactors Tunisia Fixing Appointments
  • remote sales
  • Drop box or wet sales office
  • Customer Relations Specialist
  • Receiving orders and following up on complaints…
  • Remote Consultation Confirmation
  • How do you manage remote customer service?
  • A service that reflects your company’s image
  • E-commerce management in the back office of Madagascar

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